No power
A full or partial outage limited to your home, office, or electrical service.
Extended-hours response
Urgent electrical trouble at home or work deserves a direct answer. Call or text Buckeye Electric for emergency and same-day service across Columbus and Central Ohio.
24/7 on-call service is based on technician availability. After-hours dispatch fees may apply.

When to call
If something looks, smells, or sounds unsafe, step away from the equipment and call. We can help determine the safest next move.
A full or partial outage limited to your home, office, or electrical service.
Hot-plastic odors, discoloration, heat, or smoke near a panel, switch, or outlet.
Visible sparks, buzzing, popping, or repeated breaker trips that will not stop.
Damage to a service mast, meter base, overhead line, panel, or exterior equipment.
Electrical failure affecting essential heating or cooling during extreme temperatures.
Dead rooms, intermittent power, melted devices, or circuits that suddenly stopped working.
What to do right now
Electrical emergencies can escalate quickly. Do not investigate damaged equipment if there is smoke, water, exposed wiring, or a downed service line.
Talk to an electrician nowLook from a safe distance for smoke, water, damaged lines, heat, or visible arcing.
Keep children, pets, customers, and coworkers away from the affected area.
Use the main disconnect only when you can reach it without approaching damage, heat, smoke, or water.
Send your name, address, a short description, and photos only when they can be taken safely.
Direct emergency contact
Your call or text goes to the Buckeye Electric team. We’ll ask focused questions, help you assess the immediate risk, and discuss availability for dispatch.
Tell us whether you have no power, damaged equipment, burning odors, or another urgent concern.
An electrician will help determine whether you need the utility, emergency services, or electrical dispatch.
Same-day, overnight, weekend, and holiday response depends on on-call technician availability.
Central Ohio coverage
Serving Upper Arlington, Columbus, Dublin, Worthington, Hilliard, Westerville, Gahanna, Grandview, Bexley, Grove City, New Albany, Pickerington, Powell, and surrounding Central Ohio communities.
Emergency FAQ
Calling and texting the mobile line is usually the fastest way to reach the on-call team, especially overnight.
Buckeye Electric offers 24/7 on-call and extended-hours emergency service across Central Ohio. Response is based on technician availability, and after-hours or holiday minimum charges may apply.
If your neighbors are also without power, check your utility’s outage information first. If the problem is limited to your property, service equipment, panel, outlets, or circuits, call Buckeye Electric.
Include your name, address, callback number, what happened, and what is currently affected. Photos can help only when you can take them without approaching exposed wiring, smoke, water, or damaged equipment.
Emergency calls on holidays, overnight, or at midnight may include a minimum call-out fee or require payment at dispatch. The team will explain applicable charges before sending a technician.
Emergency electrical help
Call and text the mobile dispatch line for the fastest available response.